When we talk about petsmart boarding, we are referring to the professional overnight care provided at PetSmart’s PetsHotel. Unlike a traditional kennel, this facility is located inside the store and is designed to be a high-end experience. It’s not just about a place to sleep; it’s about a full vacation for your pet.
The staff here are called “Safety-Certified Associates.” This means they have gone through special training to understand animal behavior. They know how to spot signs of stress and how to keep pets engaged. Whether your pet is a social butterfly or a quiet cuddler, the team works to make sure they feel at ease during their stay.
Cozy Dog Accommodations for Every Pup
One of the best parts of petsmart boarding is the choice of rooms for your dog. If you want a budget-friendly option, the Standard Guest Room is a great pick. It’s an open-air atrium space with plush bedding and a “calming spray” used upon arrival. It is cozy and safe for any size dog.
If your pup likes a little more luxury, you can upgrade to a Private Suite. These are larger rooms separated from the main area. They come with an orthopedic bed, a raised cot, and even a white noise machine to help them sleep. It is perfect for families with multiple dogs who want to stay together in one big, comfortable room.
The Kitty Cottages: A Purr-fect Escape
Cats need love too! petsmart boarding isn’t just for dogs. The Kitty Cottages are located in a separate, quiet area far away from the barking. This helps keep the environment stress-free for your feline friends. Each cottage is cleaned daily and includes two “TLC” (Tender Loving Care) sessions every day.
If you have two cats, you can even get cottages with connecting doors. This lets them visit each other during the day while still having their own space to eat and nap. With calming diffusers and plenty of attention from the staff, your cat might not even want to leave when you come back!
Safety and Health: The PetAirapy Difference
Safety is the number one priority at petsmart boarding. They use a special technology called PetAirapy®. This is a UV air purification system built to kill airborne germs and allergens. It keeps the air clean and smelling fresh, which is a huge plus for pets with sensitive noses or health concerns.
Beyond the air, the staff performs a “Hands-on Assessment” at check-in. They check your pet from teeth to tail to make sure they are healthy and happy before they enter the hotel. This extra layer of care ensures that every pet in the building is safe and that the environment stays healthy for everyone.
Daily Activities and Playtime Packages
Nobody wants their pet to be bored! During petsmart boarding, your dog can enjoy different levels of activity. The “Active Pup” packages are great for high-energy dogs. They include extra group playtime at the Doggie Day Camp, where they can run around with other dogs under supervision.
If your dog prefers one-on-one time, you can book Individual Playtime. A staff member will spend 30 to 60 minutes playing fetch or giving belly rubs to your pup. For cats, the included TLC sessions ensure they get some exercise and mental stimulation with fun toys and lots of head scratches.
Special Treats and “Bedtime Bliss”
Want to go the extra mile? You can add a Snack KONG® to your pet’s stay. This is a toy stuffed with a tasty filling that keeps them busy and happy in their room. It’s like a room-service snack for dogs and cats! It’s a simple way to make their night a little more special.
There is also a “Bedtime Bliss” package. This includes a 15-minute one-on-one session, a bedtime story, and even a photo of your pet sent to you! It is a wonderful way for you to stay connected and see that your best friend is doing well. Knowing they are getting a story read to them makes being away a lot easier.
Vaccination and Age Requirements

To keep everyone safe, petsmart boarding has strict rules about health. All pets must be at least 4 months old. For dogs, they require proof of Rabies, DAPP (Distemper, Parvo, Parainfluenza), and Bordetella vaccinations. Cats must have Rabies and FVRCP shots.
It is very important to get these shots at least 48 hours before your visit. This ensures the vaccines are working and your pet isn’t feeling sore from the needle. Don’t forget to bring the paper records from your vet! They cannot accept just the tags on the collar; they need the official paperwork to check the dates.
What to Pack for Your Pet’s Stay
When preparing for petsmart boarding, you can bring a few things from home. While they provide bedding and bowls, bringing your pet’s own bed or a favorite blanket can help them feel more secure. You are usually allowed to bring up to two personal items, like a favorite squeaky toy or a t-shirt that smells like you.
The most important thing to pack is your pet’s own food. Changing a pet’s diet suddenly can cause an upset stomach. By bringing their regular kibble, you keep their routine consistent. Be sure to put the food in a sealed container and clearly label it with their name and feeding instructions.
Grooming and Training Upgrades
Why not have your pet come home smelling like a rose? You can schedule a visit to the Grooming Salon right before you pick them up. From a simple “Homecoming Bath” to a full haircut and nail grind, they will look and smell amazing when you reunite. It’s one less chore for you when you get back!
If your dog needs to brush up on their manners, you can also add Training Camp sessions. An accredited trainer will work with your dog on basic cues like “sit” or “stay” during the day. It is a productive way to use their time while you are on vacation, making petsmart boarding a truly multi-purpose service.
Pricing and the Treats Rewards Program
The cost of petsmart boarding depends on where you live and what type of room you choose. Generally, prices start around $30 per night for a standard room. Private suites and extra activity packages will increase the daily rate. It is always a good idea to call your local store for a specific quote.
To save money, make sure you sign up for the Treats Rewards program. You earn points for every dollar you spend on boarding, grooming, or toys. These points can be turned into discounts for future stays. Plus, members often get special offers and early access to holiday bookings when the hotel fills up fast!
Frequently Asked Questions (FAQs)
Can I check on my pet while they are at PetSmart boarding?
Yes! You can call the PetsHotel anytime to get an update. They also provide a “Pawgress Report” at the end of the stay, and if you buy the Bedtime Bliss package, you’ll even get a photo sent to you.
What if my pet needs medication?
The staff can administer oral or topical medications for a small fee. Just make sure the medicine is in its original bottle with clear instructions. Note that they generally do not give injections (like insulin).
Do I need to book in advance?
It is highly recommended, especially during holidays or summer weekends. Petsmart boarding is very popular, and rooms can fill up weeks in advance for busy travel times like Thanksgiving or Christmas.
Are there any breed restrictions for boarding?
While all breeds are welcome for boarding, there are some restrictions for “Doggie Day Camp” (group play). For example, “bully breeds” or certain hybrids may not be allowed in the group setting for safety reasons, but they can still do individual playtime.
What happens if my pet gets sick?
PetSmart has an on-call veterinarian. If the staff notices anything wrong, they will contact you immediately and can seek medical care if needed. Their safety-certified staff is trained to watch for signs of illness throughout the day.
Is there a discount for multiple pets?
Yes, usually! If you have two dogs staying in the same suite, the second pet often stays at a discounted rate. This makes petsmart boarding a more affordable option for multi-pet households.
Conclusion: Why Choose PetSmart for Your Next Trip?
Choosing petsmart boarding means choosing a team that truly cares about animals. With 24/7 supervision, advanced air cleaning, and plenty of ways to customize your pet’s stay, it is a fantastic option for any pet parent. You can travel with a smile, knowing your furry family member is getting a five-star experience of their own.
